FAQ

FAQs for Consumers

I already submit my information. What's next?

You will be called by our personnel for a short phone interview.

What's next after phone interview?

You will just have to wait for the result of your application.

Who can I call in case I have questions to my application?

You can contact our customer services for questions about the application or you can go here at Our FAQ to find your questions and answer about your concern.

Is it better if I apply thru DATOS? Why?

Yes, since our service are through app and online transaction, you can rest assure that we will provide you quality services to help get your loan at the comfort of your home.

How long does it takes to get my application result?

You can get the results right away after finishing all the procedures that the app provides such as evaluating your application and conducting an online interview.

How do I know my information that’s received is secure?

You can rest assure that our data base and information about our customer will not be leak since our cyber Security is checked and updated regularly to enhance the server’s security.

I Can’t Login or Signup?

You can reach us by sending message thru this website. Click here (Contact Us)

FAQs for Retailers

What is DATOS?

Datos.ph is the first ever digital platform that can assess and evaluate an individual’s credit score and be able translate that score to a better opportunity of getting a loan approve.

How can I reach for DATOS?

You can reach us by sending message thru this website. Click here (Contact Us)

How can I start applying as DATOS Partner?

Kindly visit our “Become a partner” Page. Click here (Become a Partner)

What type of services do you offer?

We offer hassle-free credit investigation to help you get your loads as well as providing Credit Investigation for the Retailer to help them decide on approving loan applications.

Even more

You still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!