FAQ

FAQs for Consumers

I already submit my information. What's next?

The retailer of your choice will contact you.

Who can I call in case I have questions to my application?

You can contact our customer services for questions about the application or you can go here at Our FAQ to find your questions and answer about your concern.

Is it better if I apply thru DATOS? Why?

Yes, since our service are through app and online transaction, you can rest assure that we will provide you quality services to help get your loan at the comfort of your home.

How long does it takes to get my application result?

After completing all the procedures required by the app, the retailer of your choice will contact you about the update and result of your credit application. Thus, you can also monitor your credit application through the loan application tracker after submitting your credit application.

How do I know my information that’s received is secure?

You can rest assure that our data base and information about our customer will not be leak since our cyber Security is checked and updated regularly to enhance the server’s security. And the DATOS database is maintained by Amazon Web Services.

I Can’t Login or Signup?

You can reach us by sending message thru this website. Click here (Contact Us)

FAQs for Retailers

What is DATOS?

DATOS is a digital platform that will help entrepreneurs with their data management. With reliable, up-to-date data, entrepreneurs can respond more efficiently to market changes and customer needs.

How can I reach for DATOS?

You can reach us by sending message thru this website. Click here (Contact Us)

How can I start applying as DATOS Partner?

Kindly visit our “Become a partner” Page. Click here (Become a Partner)

What type of services do you offer?

We offer hassle-free credit investigation to help you get your loads as well as providing Credit Investigation for the Retailer to help them decide on approving loan applications.

Even more

You still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!